RETAIL STORE MANAGER

*MUST HAVE VALID COSMETOLOGY OR ESTHETICIAN LICENSE*

SUMMARY:
Provides leadership and day-to-day direction to store sales staff and works to guide staff in achieving the operational and sales goals of the store.

RESPONSIBILITIES/DUTIES:

• Ensures store sustains a strong customer focus; dedicates quality time with customers and team members on the floor. Answers customer/student questions; provides product demonstrations/customer makeovers.
• Directs overall operations of the store, including customer relations, store sales, scheduling of staff, product application training, and make-up services.
• Greats customers and answer phone and social media inquiries politely, professionally, and knowledgeable.
• Identifies opportunities to drive traffic into the store through community outreach, sampling, and newness launches. Works with the marketing department to drive traffic to the store and contribute to social media content as directed.
• Ensures promotion, merchandising/display/marketing standards are maintained in coordination with company brand guidelines, visual merchandising requirements, and marketing direction.
• Responsible for overall presentation, organization, and cleanliness of the store. Cleans/sanitizes make-up and counters; keeps products, testers, and facility clean, organized, and attractive; performs initial training as needed.
• Manages adequate inventory levels to meet sales demands. Maintains physical inventory and minimizes inventory loss, damage, or shrinkage.
• Proficient in using company software (Shopify, NetSuite, Microsoft 365).
• Supports school staff, faculty, and management to ensure the needs of the school and staff are met.
• Selects, trains, and mentors new team members while developing their abilities and potential. Holds each team member accountable for reasonable standards/ performance objectives while facilitating a positive, team-based work culture. Approves team members' schedules and hours.
• Manages budget; analyzes sales data and financial performance; takes timely and corrective action, as appropriate; keeps management appraised of progress toward goals.
• Maintains a safe, secure work environment and ensures compliance with company policy and applicable laws.
• Carries out all responsibilities honestly, ethically, and professionally.

SKILLS:
• Excellent selection, appraisal, and development skills.
• Ability to analyze complex data and provide innovative solutions.
• Excellent planning, organizing, and leadership/ supervisory skills.
• Excellent verbal/ nonverbal written and presentation skills.
• Ability to interact effectively at all levels and across diverse cultures.
• Exhibits attributes of honesty, fairness, and respect.
• Strong focus on process improvement.
• Strong customer, quality, and results orientation.
• Ability to be an influential team member and lead various projects.
• Ability to collaborate and facilitate progressive change.





AppleOne is proud to be an Equal Opportunity Employer. We believe in people, and we are committed to working with people of all backgrounds and connecting them with clients and companies who share our goals of diversity and inclusiveness. All qualified applicants will receive consideration for employment without regard to race, religion, ancestry, color, national origin, age, gender identity or expression, genetic information, marital status, medical condition, disability, protected veteran status, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws..

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf