We are seeking a Customer Service Representative to join our team in Fort Collins, CO. This role is ideal for a friendly and detail-oriented professional who enjoys helping clients with their insurance needs. You will assist with policy inquiries, claims, billing, and general account management while providing excellent customer service.

Key Responsibilities:
-Assist clients with policy questions, coverage details, and billing inquiries
-Process policy changes, renewals, and claims support
-Communicate with insurance carriers and underwriters to ensure customer needs are met
-Provide exceptional customer service through phone, email, and in-person interactions
-Maintain accurate customer records and documentation
-Support the team with administrative tasks and follow-ups

Qualifications:
-Previous customer service or insurance industry experience preferred
-Property & Casualty or Life & Health Insurance license (preferred or willing to obtain)
-Strong communication and problem-solving skills
-Proficiency in Microsoft Office (Word, Excel, Outlook)
-Ability to multitask and stay organized in a fast-paced environment
-Friendly, professional demeanor with a customer-first attitude

If you are passionate about helping people and looking for a career in insurance, we’d love to hear from you! Apply today!

EEO/AA Employer/Vet/Disabled.

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.