This Automotive Service Writer Position Features:
• Mon-Fri with rotating every other Saturday until 2pm
• 7:30am -5:30pm
• Benefits available


Launch Your Automotive Career as a Service Writer!
Do you have a passion for cars and enjoy providing exceptional customer service? Are you a natural communicator and thrive in a fast-paced environment? If so, we want you on our team!

Local Shreveport dealership is seeking a motivated and results-oriented Service Writer to join our growing team. In this exciting role, you will be the bridge between our customers and our service technicians, ensuring a smooth and positive experience for everyone.

Responsibilities:

• Greet customers in a friendly and professional manner, actively listening to their concerns and needs.
• Write detailed service orders, accurately outlining the required repairs and parts.
• Generate repair estimates leveraging your knowledge of parts and labor costs.
• Secure customer approval for repairs, clearly explaining options and timelines.
• Effectively communicate with service technicians to ensure repairs are completed efficiently and accurately.
• Follow up with customers after service completion, ensuring their satisfaction.
• Maintain accurate service records and customer information.
• Contribute to a positive and professional work environment.

Qualifications:

• Minimum 1 year of experience in customer service or a related field (automotive experience a plus).
• Strong communication and interpersonal skills, with the ability to build rapport with customers.
• Excellent organizational skills and the ability to prioritize multiple tasks.
• Proficient in computer skills, including Microsoft Office Suite.
• A genuine passion for the automotive industry and a desire to learn.
• Valid driver's license preferred.

Compensation & Benefits:

• Competitive base salary of $500 per week, plus commission opportunities based on performance.
• Comprehensive benefits package available after probationary period, including health insurance, dental insurance, and paid time off.
• Stable work environment with a 7:30am-5:30pm Monday-Friday schedule, with an every-other-Saturday until 2:00pm requirement.
• Positive and collaborative work environment with opportunities for professional growth.


AppleOne is proud to be an Equal Opportunity Employer. We believe in people, and we are committed to working with people of all backgrounds and connecting them with clients and companies who share our goals of diversity and inclusiveness. All qualified applicants will receive consideration for employment without regard to race, religion, ancestry, color, national origin, age, gender identity or expression, genetic information, marital status, medical condition, disability, protected veteran status, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws..

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf