We are seeking a friendly, motivated, and detail-oriented Call Center Specialist to join our dynamic team! In this role, you will be responsible for handling inbound customer inquiries, providing excellent service, taking payments, troubleshooting issues, and ensuring a positive experience for every customer.

Key Responsibilities: Answer inbound calls and assist customers with product/service inquiries. Resolve customer issues in a professional and timely manner. Document customer interactions and follow up as needed. Provide accurate information, take payments and promote company services when appropriate. Meet performance goals related to call handling, customer satisfaction, and efficiency.

Requirements: Previous customer service or call center experience preferred. Excellent communication and problem-solving skills. Ability to work independently and as part of a team. Strong attention to detail and organizational skills. Proficiency in Microsoft Office and CRM systems.

If you're passionate about helping people and thrive in a fast-paced environment, apply today and join our team!




EEO/AA Employer/Vet/Disabled.

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.