This Treasury Associate Position Features: • Hybrid Role and Great Benefits Package Seeking a strong knowledge and understanding of treasury management-related products, services, and principles including ACH, EFT, Check & ACH Positive Pay, RDC ,Wire transfers and other TM products. Maintains and meets compliance and audit objectives relating to the management and support of treasury clients. Coaches and supports Treasury Management team and oversees their day-to-day work, providing clear and consistent expectations to ensure work is completed accurately and efficiently. Identifies training opportunities to support the team’s ongoing growth and development. Ensures that treasury support team is adequately trained in treasury products, services, and support to ensure high service levels with internal and external clients. Monitors workloads in the department to ensure appropriate distribution and maintains staffing at levels to support treasury client needs. Handles escalated customer service issues to a satisfactory conclusion. This may include resolution with various areas such as operations, product management/development, lenders and the customer. Monitors the follow-up and resolution of problems to ensure timely response and customer satisfaction of the treasury support team. Accountable to identify risk issues associated with Treasury Management products and recommend appropriate risk management strategies to protect the best interests of the bank. Immediate need for treasury supervisor seeking Basic knowledge of retail product philosophy, policy, procedures, documentation, and systems Automated Clearing House (ACH) experience is highly recommended Thorough knowledge of all Business, Commercial Deposit products & Treasury products and services Proven customer service and interpersonal skills Effective selling, cross-selling and referral skills Strong mathematical, problem-solving, and negotiation skills Exercise accuracy, alertness, good judgment, initiative, courtesy, tact and patience in dealing with customers, both internal and external, as well as vendors/suppliers used by the Bank Ability to analyze customer credit data and other related financial information Strong interpersonal and relationship building skills Previous experience in a financial sales representative-oriented role

EEO/AA Employer/Vet/Disabled.

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.