Client Care Specialist – Join Our Dynamic Team!
Are you passionate about delivering exceptional customer service? Do you excel in a professional office environment where collaboration and communication are key? If so, we have an exciting opportunity for you!

We are seeking a Client Care Specialist to support our North American Sales Department in Bellevue, WA (onsite). This role offers comprehensive benefits, including Medical, Dental, Vision, EAP, and Life Insurance after a 90-day probationary period. The schedule is Monday to Friday, day shift.

In this role, you will be instrumental in assisting customers with sales inquiries, providing expert product knowledge, and ensuring a seamless customer experience. You will master our innovative products, learning how to use, troubleshoot, and demonstrate them. You will respond promptly to customer inquiries via phone and email, delivering top-tier service, and work closely with the sales team to share accurate information with customers. Staying informed about competitors to better assist our customers, preparing monthly sales activity reports, and handling additional duties as needed to support company success are also key responsibilities.

We are looking for candidates with 1-2 years of customer service experience (call center experience is a plus!), strong communication skills (both written and verbal), proficiency in Microsoft Excel, Word, and Outlook (2-3 years of recent experience), and the ability to type 50+ WPM. You should be highly organized, efficient, and self-motivated with attention to detail, and have a team-oriented mindset with the ability to work independently when needed. An AA degree is preferred or equivalent work experience. Bilingual (Japanese or Spanish) is a plus, and a background in food science, agriculture, food manufacturing, beverage, chemical, pharmaceutical, or clinical industries is a plus.

Why join us? Be part of a supportive and professional team, gain valuable experience in a growing industry, and enjoy a full-time, stable position with great benefits. If you're ready to elevate your customer service career, we want to hear from you! Apply today and become part of a company where your skills and dedication make a difference.


EEO/AA Employer/Vet/Disabled.

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.