We are a well-established provider of specialized supplies, equipment, and consumables. Serving a wide range of industrial clients, we deliver high-quality products and services to sectors from construction to manufacturing. As we continue to grow, we are seeking a dedicated Credit - Collections Manager to oversee outstanding customer accounts, ensure timely payments, and utilize TIMS software for financial processes.

Job Description:
The Collections Manager will be responsible for guiding the collections process, maintaining positive customer relationships, and ensuring accurate handling of rental and inventory accounts. This role involves significant use of TIMS software to monitor accounts, payment statuses, and inventory, and requires a strong focus on maintaining profitability and minimizing financial risk.

Key Responsibilities:
Collections Management:

Lead and oversee the accounts receivable process, ensuring timely and accurate collection of outstanding payments.
Review overdue accounts, prioritize collection efforts, and implement payment plans or arrangements as needed.
Communicate with customers via phone, email, and other channels to resolve outstanding balances while providing excellent customer service.
Inventory & Rental Management:

Monitor the return and rental status of company-owned equipment to and from customers.
Collaborate with warehouse teams to verify inventory and ensure that customers are charged accurately for rentals and related services.
Investigate and resolve any discrepancies related to inventory stock and associated accounts.


Qualifications:

Experience: Minimum of 5 years in collections, preferably within industrial equipment or related sectors. Experience with inventory management is highly preferred.
Technical Skills: Strong proficiency in TIMS software or similar accounting/inventory management systems. Excellent command of Microsoft Excel and other Microsoft Office tools.
Communication Skills: Exceptional written and verbal communication abilities, with the capacity to handle sensitive financial discussions tactfully and empathetically.
Attention to Detail: Strong organizational skills and aptitude for managing multiple accounts and resolving complex financial issues efficiently.
Preferred Skills:

Knowledge of rental/lease agreements and associated billing practices.
Experience handling accounts with large balances and complex payment arrangements.
Ability to work both independently and collaboratively to achieve organizational goals.

EEO/AA Employer/Vet/Disabled.

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.