Now Hiring: Customer Service Representative
Location: Santa Barbara, CA (Mall-based office)
Schedule: 10:00 AM – 6:00 PM, Sunday through Saturday (rotating weekends required)
Type: Temp-to-Hire | Full-Time

A dynamic and mission-driven nonprofit organization focused on empowering youth is seeking an enthusiastic, outgoing, and service-minded individual to join their team as a Customer Service Representative.

What You’ll Do:
Deliver warm, inclusive customer service to members, volunteers, and community partners

Assist with volunteer onboarding and initial training

Support basic event coordination and program delivery

Maintain organized retail operations, including POS usage and restocking

Ensure CRM records are accurate and up to date

Attend community events to support recruitment and outreach efforts

Promote a clean, welcoming environment in both retail and program spaces

Help ensure accessibility and equity in all programming and services

Work collaboratively with internal teams to support mission delivery

Ideal Candidate:
Personable and confident communicating with all types of people

A quick learner with a willingness to take initiative and adapt to changing needs

Strong Microsoft Office Suite skills (Excel, Word, Outlook)

Familiar with CRM systems like Salesforce (or eager to learn)

Interested in community impact, youth programs, or nonprofit service

Available for rotating weekend shifts as part of a Sunday–Saturday schedule

Open to completing a background check, drug screen, and fingerprinting

Perks Upon Hire:
Full paid employee benefits: Medical, Dental, Vision, Life Insurance, 403(b) upon full-time hire!

Annual performance bonus

A supportive, empowerment-focused team culture

Room for growth and upward mobility — many staff members have advanced into leadership roles

A meaningful career where you help make the world a better place

If you’re looking for a role where you can connect with the community, support a powerful mission, and grow professionally in a fun and collaborative space, this is the opportunity for you.

Apply today — interviews are happening immediately! Contact Claudia Scrofani with AppleOne Ventura for additional details!

EEO/AA Employer/Vet/Disabled.

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.