Job Title:
Insurance Services Administrator
Location: Rochester, NY 14623
Compensation: $18 per hour
Work Hours/Shift: 8:30 AM to 5:00 PM
Drug and background screening required.

Overview:
Provide customer service for the company’s Property & Casualty clients.
Your responsibilities will include daily processing, data entry, validation of records, and maintenance of new and existing insurance accounts.
You will maintain a high level of knowledge of the products and services supported by the company and provide customer service and support to both internal and external clients.

Responsibilities:
• Perform data entry of confidential client information, ensuring the security of this information.
• Meet department quality and productivity standards relative to data input and established timelines.
• Maintain required documents and records to ensure compliance with all applicable state and federal insurance regulations.
• Provide necessary documentation to state and federal insurance agencies as well as our insurance partners as required.
• Demonstrate knowledge of the Workers’ Compensation Payment Service Agreement and ensure clients are meeting their obligations.
• Use systems and software packages, which may include HRIS, Salesforce, Flex, Core Advanced, and ORS.
• Perform data input, maintaining strong prioritization and organization.
• Document all interactions. Qualifications:
• Associate’s Degree (Preferred)
• 1 year of customer service experience
• Experience in the insurance industry Benefits:
• Great location with ample parking, potential to go permanent, fun environment.


EEO/AA Employer/Vet/Disabled.

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.