Client located in Celebration, FL is in search of an experienced Customer Success Manager with Dental Experience.

Leading cloud-based software dental solutions company is seeking an experienced Customer Success Manager (CSM) for our US business, you'll be a strategic partner, playing a pivotal role in ensuring our customers' success. You'll guide them through a seamless onboarding process, optimize their client platform setup, and empower them to leverage client’s full potential, leading to thriving dental practices and long-term partnerships..

Experience: 5+ years of experience in the US dental industry, with 2+ years of experience managing a dental practice end-to-end (Office Manager role or similar).
• Dental office experience is a must and must be tech-savvy + great communication/people skills.
• Stable job experience.
• Software Expertise: Expertise in at least one dental practice management software.
• Dental Industry Knowledge: Strong understanding of Revenue Cycle Management, Key Performance Indicators (KPIs) for dental practices, and all job functions and workflows within a dental practice.
• Skills: Excellent communication, problem-solving, and relationship-building skills. Ability to thrive in a fast-paced environment and adapt to changing priorities.
• Job Type: Full-time, on-premise position at our Celebration, FL corporate office. (This in-office role is essential for our organizational growth and provides increased advancement opportunities for our team members.)

Benefits
We offer a competitive benefits package, including:
? Multiple Medical, Dental, and Vision Plans
? 100% Employer Paid AD&D coverage
? Short Term Disability
? Flexible Spending Account
? Health Savings Account
? Life Insurance
? 401K
? Supplemental Benefits (Accident, Critical Illness, Hospitalization, Legal Plan)


EEO/AA Employer/Vet/Disabled.

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.