Join our client's team of customer service representatives and enjoy the flexibility of working 100% remotely! This is a fantastic opportunity for individuals who are dedicated to providing exceptional customer service and meet the technical requirements for a remote setup.

Job Details:

Pay Rate: $16/hour for non-bilingual; $17/hour for bilingual (Spanish/Creole)
Schedule: 1PM-11PM shifts, including weekends
Training: 9AM-6PM M-F for the first couple of weeks; then shifts between 1PM and 11PM
Location: Remote (must be located within the State of Florida)

Technical Requirements: Stable internet connection via Ethernet; Windows 10 or later or MAC 11 or later; headset with wired connection (no Bluetooth); laptop/desktop must be owned by the candidate (no borrowed devices); no tablets, hotspots, or cell phones for joining meetings.
Google Workspace Knowledge: Must know basic functions like mute, chat, screenshare, raising hand, turning on/off video, and leaving meetings.
Work Station: Quiet, distraction-free work environment with a functional desk and chair; no children under the age of 12 without another adult present; candidates must be fully visible during work hours.
Background Check: Candidates must pass a background check.

Additional Notes:
No Planned Time Off: During the first 90-120 days
Interview Process: After passing the initial interview and meeting tech requirements, candidates will undergo a 3-panel virtual interview











EEO/AA Employer/Vet/Disabled.

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.