A growing manufacturing company in Ontario, CA, is looking for a skilled and friendly Customer Service Representative to join their team! If you're passionate about providing excellent customer service and want to be part of a supportive, dynamic work environment, this is the opportunity for you.

As a Customer Service Representative, you'll be responsible for ensuring customer satisfaction by offering timely, accurate information, answering inquiries, processing orders, and resolving complaints. You’ll also collaborate with other departments to ensure seamless service and maintain accurate records of customer interactions.

Responsibilities:

Answer customer inquiries via phone, email, or in person.
Provide detailed information on products, services, and pricing.
Assist with order placement, tracking, and processing.
Resolve customer complaints and issues quickly and efficiently.
Work cross-functionally to meet customer needs and expectations.
Maintain accurate records of all customer interactions and transactions.
Requirements:

At least 1 year of customer service or related experience.
Strong communication and interpersonal skills.
Proficiency in Microsoft Office and Excel.
Ability to multitask and prioritize in a fast-paced environment.
This is a fantastic opportunity for someone with a positive attitude and a passion for customer service. With a starting compensation of $21 per hour, we offer competitive pay, great benefits, and opportunities for career growth and development.

If you're looking for a new challenge and a company that values your contribution, we'd love to hear from you!

EEO/AA Employer/Vet/Disabled.

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.