We are looking for an enthusiastic and detail-oriented Customer Service Representative to join our team at a fast-paced distribution center in Ontario, CA! If you're passionate about providing top-notch service and ensuring customers have a smooth experience, this is the perfect opportunity for you!

Key Responsibilities:

Handle incoming customer inquiries via phone, email, and chat.
Process orders, track shipments, and resolve any customer issues or discrepancies.
Provide product information and assist customers in making informed decisions.
Maintain accurate records of customer interactions, orders, and feedback.
Collaborate with other departments to ensure timely order fulfillment and resolution of any issues.
Qualifications:

Previous experience in a customer service or call center environment (distribution experience a plus!).
Strong communication skills and the ability to build positive relationships with customers.
Problem-solving skills and attention to detail.
Proficient in Microsoft Office and experience with CRM systems (SAP, Salesforce, or similar).
Ability to work in a fast-paced environment and handle multiple tasks.
Why Join Us?

Competitive pay and benefits package.
Opportunities for career advancement and growth within the company.
A positive, team-oriented work environment.
If you're ready to take on a new challenge and contribute to a thriving distribution center, apply today!

EEO/AA Employer/Vet/Disabled.

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.