Job Title: Customer Service Scheduler
Contract: Temporary to Perm
Location: Lawrenceville, GA
Reports To: Client Services Supervisor/Manager

Position Overview:
We are seeking a motivated and adaptable individual to join our team as a Customer Service Scheduler. You will be responsible for contacting customers via phone and email to schedule available orders. This involves working with Excel reports and internal scheduling systems, and resolving any discrepancies related to scheduled or unscheduled orders.

Schedule & Pay:
• Monday to Friday: 8:00 AM to 5:00 PM
• Pay rate: $19/hr

Responsibilities:
• Communicate with customers to confirm and schedule orders
• Use Excel and internal systems for scheduling and tracking
• Investigate and resolve discrepancies
• Provide professional customer service and follow-up
• Maintain accurate data entry and documentation

Requirements:
• High school diploma or equivalent
• Minimum 1 year of customer service experience (call center or logistics preferred)
• Strong communication and phone etiquette
• Proficient in Microsoft Excel and MS Office Suite
• Data entry accuracy and attention to detail
• Time management, problem-solving, and critical thinking skills
• Ability to interact professionally at all levels
• Team-oriented mindset

Apply Now!

EEO/AA Employer/Vet/Disabled.

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.