We are seeking a Customer Service Specialist in North Charleston. The Customer Service Specialist will be the first point of contact for customers ensuring they receive exceptional service.

Job Responsibilities:
-Respond promptly to customer inquiries via phone, email, and chat.
-Schedule and coordinate service appointments efficiently.
Provide customers with information about services.
-Handle customer concerns or complaints, ensuring a positive resolution.
-Update and maintain customer records in database.

Qualifications:
-Previous experience in a customer service or administrative role.
-Excellent communication and interpersonal skills.
-Proficiency in using CRM software and basic computer applications such as Microsoft Office software.
-Ability to multitask, prioritize, and manage time effectively.


EEO/AA Employer/Vet/Disabled.

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.