We are seeking an incredibly talented Customer Solutions Coordinator based out of Renton, WA. This challenging position offers an excellent growth opportunity while improving the infrastructure of our program. As problem solvers, creative thinkers, and innovators, we approach each project with fresh ideas and big thinking in pursuit of better answers, better outcomes, and better experiences for our clients. We are resourceful, nimble, and resilient, working hard together—and with our clients—to deliver high-quality projects that are on time, on budget, and beyond expectations.

This detailed and research/problem-solving-based position requires previous experience in research. Candidates should be dependable and able to work a 40-hour work week (Monday to Friday), have intermediate to strong knowledge of Microsoft Excel, intermediate computer skills, and intermediate to strong typing skills. Responsibilities include answering routine telephone inquiries in a customer-oriented Call Center environment, documenting phone calls and actions in the database, processing account update requests, performing notice quality review activities, and researching and resolving customer issues. Additionally, candidates will handle various tasks such as data entry, negotiating payments, and fee reductions, and providing copier maintenance and repair.

Candidates must interview for this position and provide a resume. This is not a remote position, and candidates must be willing to work periodic weekend hours and overtime as required. Join us and be part of a team that values dedication, skill, and a positive work environment. Apply today to take the next step in your career!


EEO/AA Employer/Vet/Disabled.

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.