We are hiring for our client—a growing company in the HVAC/construction industry—for a Customer Service Representative with office experience.

This role is best suited for candidates with office-based customer service experience, preferably in HVAC, construction, plumbing, or electrical. It is not a fit for those with primarily call center experience.

What You’ll Do:
• Provide support to builders & homeowners via phone, email, and online portals
• Handle 60-100 emails and calls daily
• Troubleshoot minor issues to prevent unnecessary technician dispatch
• Maintain customer records, service tickets, and scheduling
• Work with management to resolve escalations and ensure customer satisfaction

What We’re Looking For:
• Customer service experience in an office setting
• Strong communication and problem-solving skills
• Proficient in Microsoft Office & Outlook
• Ability to stay organized, multi-task, and work under pressure
• Prior experience in HVAC, construction, plumbing, electrical preferred

Onsite in Brandon, FL | Monday-Friday, 7 AM - 4 PM
Up to $21/hr + benefits (health, dental, vision, 401K, PTO, holidays after 90 days)

Ready for a great opportunity with room to grow? Apply today!


EEO/AA Employer/Vet/Disabled.

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.