Now Hiring an Account Manager for a dental software company in Kissimmee, FL!
This Account Manager will report to the Director of Customer Excellence within the organization.
Salary: $65-75k (based on experience)
100% onsite role in Kissimmee, FL
Excellent Benefits & PTO plan
M-F schedule
The Account Manager will play a vital role in the company's transformation to expand multi-product and service offerings. To achieve objectives of reducing churn, up-selling, cross-selling adjacencies, and generating referrals. Having great client rapport with deep relationships to grow the business successfully and maintain a positive brand image.
The Account Management team will focus on the following strategies:
Customer-Centric approach
Data-Driven Insights
Proactive Engagement
Cross-Functional Collaboration
Continuous Improvement
Enhance Customer Retention through Exceptional Customer Service
Upsell and Cross-Sell company Adjacencies
Foster Customer Advocacy for Referral Generation
Drive greater adoption of the company offerings in the practice
Qualifications and Experience:
The ideal candidate will have substantial work experience in Dental Operations Management and customer service.
Saas experience is a plus.
The ideal candidate will also demonstrate superior communication skills as well as the ability to interact effectively across a multi-disciplinary work group, maintaining composure, confidence and professionalism in all interactions.
APPLY NOW!
EEO/AA Employer/Vet/Disabled.
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
(none specified)