We are seeking a dynamic and customer-friendly individual to join our team as a Customer Service/Dispatch Specialist. In this role, you will be responsible for taking and processing customer orders for ready-mixed concrete, scheduling orders, and dispatching trucks. You will also provide exceptional customer service, collaborate with all departments, and organize and send reports or order information to customers. Additionally, you will keep the Customer Service/Dispatch Manager and sales department informed of any issues, communicate available delivery slots, and perform other assigned duties. Strong computer skills, attention to detail, and the ability to work independently are essential.
The ideal candidate will be energetic and able to thrive in a fast-paced team environment, with previous dispatch experience, though previous fast-paced customer service experience will be considered. If you are passionate about providing excellent customer service and thrive in a fast-paced environment, we encourage you to apply!
EEO/AA Employer/Vet/Disabled.
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Dispatch, Customer Service, Order Entry, Attention to Detail