This Dispatching Admin Position Features:

Processing all incoming client service, maintenance and warranty calls in pleasant and courteous manor
Assigning service tickets to Technicians based on schedule and geographical locations
Schedule and coordinate service and access to job site locations as needed
Ensure all information and documentation is properly captured by technicians before processing service tickets into billings
Process the ordering/shipment of materials and equipment as needed
Manage the dispatch board / schedule for service work and follow ups
Assist with collection calls on past due billings and other accounting functions as needed
Manage timesheets for the department and coordinate process with Payroll administrator
Adhere to the policies and procedures of the company
Process and document all work in a timely manner
Perform additional work as directed by HVAC President and Service Manager

Apply for this great position as a dispatching admin today!

EEO/AA Employer/Vet/Disabled.

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.