A well-known organization is looking for an entry-level Customer Service Specialist/Program Coordinator to join their team! The ideal candidate will be responsible for supporting basic program delivery, retail operations, volunteer engagement, and member services.

Pay: $20-$22 an hour
Schedule: Monday-Friday, 10am-6pm, must be available to work every other Saturday
Location: On-site in Santa Barbara, CA
Duration: Temp-to-Hire
Start: ASAP
**This position offers full benefits once hired on permanently!**

Job Duties:
-Provide fundamental customer service and case management support in a welcoming and inclusive manner.
-Support volunteer and member onboarding and initial training with cultural sensitivity and responsiveness.
-Manage case lifecycles, provide Tier 1 support, and ensure accurate documentation while maintaining respect and confidentiality
-Support recruitment efforts by completing member registrations, attending recruitment events, and providing support to teammates with a focus on equitable access and representation.

Qualifications:
• Some college coursework preferred.
• 0-2 years of experience in customer service, event coordination, or related fields.
• Familiarity with CRM systems (e.g., Salesforce) highly desired

If you are an entry-level professional looking to gain experience with a reputable company that offers room to grow, we invite you to apply to this exciting opportunity TODAY!

EEO/AA Employer/Vet/Disabled.

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.