Summary: Responsible for providing administrative support to the escrow team, this includes dealing with details of a highly confidential nature. Collects and prepares documents in the opening and closing of orders, assisting escrow principals, their lenders and/or agents in the closing of escrows.

Essential Duties and Responsibilities include the following. Other duties may be assigned:

• Assists with customer service and administrative duties related to escrow closings • Prepares documents required for closings • Provides support to obtain the appropriate escrow documentation in accordance with policy and procedures and applicable state and federal regulations • Enters required information into the escrow operating system • Set-up escrow files • Supports Escrow Officer keeping current on documents required for the close of escrow • Performs accounting functions set by each branch and may include; receipt of funds into escrow account, the opening and closing of interest bearing accounts with the escrow accounting department, requests for wire transfers • Orders beneficiary statements or payoff demands, fire insurance policies, loan documents, lender requirements for funding and other documents as required by principals for the recording and closing of escrow files • Prepares package for recording with transmittal to the title department including complete closing instructions • Prepares closing statements, disbursement worksheets and distributes checks for all closed files • Regular and predictable attendance in the branch To perform this job successfully, an individual must be able to demonstrate the requirements listed below. • Must have at least one year of escrow experience • Must have working knowledge of escrow principles and practices • Must demonstrate excellent comprehension and organizational skills • Ability to manage multiple actions at once; flexibility to reprioritize based on the direction of management • Strong customer service orientation • Must display professionalism in circumstances of high pressure and heavy workload • Excellent verbal communication and problem solving skills • Recommended to become a notary within 1 to 2 years • Ability to work with mathematical concepts (fractions, percentages, ratios and proration’s) • Good working knowledge of Microsoft Office applications

EEO/AA Employer/Vet/Disabled.

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.