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Helpdesk Support/IT

Job ID: 1722549
OA Reference: JKIT

  • $72,800 to $83,200
  • Petaluma, 94954

A company who offers fantastic benefits and perks is seeking an IT Technician who is comfortable providing Tier 1 and Tier 2 support while taking on special projects and leading implementations. The ideal candidate will have 3 to 5+ years of experience in IT support and will be responsible for troubleshooting, maintaining, and improving our IT systems. In addition to handling day-to-day technical issues, the IT Technician will work on critical IT projects, from system upgrades to network implementations, ensuring smooth execution from start to finish. Requires 3 to 5+ years of hands-on experience in IT support (Tier 1 & 2) and strong troubleshooting skills with hardware, software, and network systems. Experience with Windows, macOS, and Linux operating systems.
Proficiency in configuring and troubleshooting networking components (switches, routers, firewalls, etc.). Familiarity with virtualization technologies (e.g., VMware, Hyper-V). Experience with cloud platforms (e.g., AWS, Azure). Position is onsite.




EEO/AA Employer/Vet/Disabled.

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Additional Skills

Certifications such as CompTIA A+, Network+, or Microsoft certifications are a plus.

AppleOne Representative Contact Info

Account Executive:
Jan
Branch Phone:
Location:
Petaluma, CA