Downtown law firm is seeking a case managers. If you have Mass Tort experience that would be a plus. . This role requires a high level of sensitivity and empathy, and we are specifically looking for someone who has Mass Tort experience Job Responsibilities: - Prepare client correspondence per established communication plan and communicate regularly with clients, both proactively and on demand. -Serve as the day to day point of contact for clients. - Knowledgeably and efficiently acquire vital case details. -Handle client inquires. -Data Entry -Troubleshoot and resolve client issues and concerns -Document and update client records based on interactions Requirements: - Law off ice experience -Proficient in Excel -Experience with client interaction -Experience with telephonic support -Strong technical skills and willing to leverage technology within every day practice in order to work efficiently and effectively to support the team. -Ability to work on multiple cases simultaneously, prioritize duties and meet deadlines -Ability to think and act independently and handle multiple projects with minimal supervision -Must be a team player with excellent listening, verbal and written communication skills who works well across the organization -Must possess excellent spelling, grammar and proofreading skills -Proactive and highly organized with strong attention to detail -Highly proficient in Microsoft Office
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