Job Title: Medical Intake Specialist

Position Overview:

We are currently seeking a dedicated and detail-oriented Medical Intake Specialist to join our team. The Medical Intake Specialist will play a crucial role in efficiently and accurately gathering medical information from injured workers and healthcare providers to facilitate the claims process.

Responsibilities:

-Conduct intake interviews with injured workers to gather detailed information about their medical history, injuries, and treatment.
-Coordinate with healthcare providers to obtain medical records, diagnostic test results, and other relevant documentation related to workers' compensation claims.
-Review and organize medical records to ensure completeness and accuracy.
-Enter and maintain accurate records of medical information in our claims management system.
-Communicate effectively with injured workers, healthcare providers, and internal team members to ensure timely processing of claims.
-Assist in the preparation of claim files for review by claims adjusters and legal teams.
-Maintain strict confidentiality of sensitive medical information in compliance with HIPAA regulations.
-Provide excellent customer service to injured workers by addressing their questions and concerns in a professional and empathetic manner.
-Stay updated on workers' compensation regulations and industry best practices to ensure compliance and efficiency in claim processing.

Qualifications:

-High school diploma, medical assisting, or a relevant discipline preferred.
-Previous experience in a medical office setting, workers' compensation claims management, or healthcare administration is highly desirable.
-Strong understanding of medical terminology, procedures, and documentation practices.
-Excellent communication skills, both verbal and written, with the ability to interact professionally with diverse stakeholders.
-Exceptional organizational skills and attention to detail to ensure accurate record-keeping and documentation.
-Ability to prioritize tasks and manage time effectively in a fast-paced environment.
-Proficiency in using computer software and databases for data entry and record management.
-Demonstrated commitment to maintaining confidentiality and adhering to HIPAA regulations.
-Compassionate and empathetic attitude towards injured workers, with a commitment to providing exceptional customer service.



AppleOne is proud to be an Equal Opportunity Employer. We believe in people, and we are committed to working with people of all backgrounds and connecting them with clients and companies who share our goals of diversity and inclusiveness. All qualified applicants will receive consideration for employment without regard to race, religion, ancestry, color, national origin, age, gender identity or expression, genetic information, marital status, medical condition, disability, protected veteran status, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws..

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf