Medical Appointment Scheduler

Medical Appointment Schedulers are responsible for managing patient appointments, whether for routine checkups or specialist consultations. As the first point of contact for patients, they must be efficient, organized, and possess excellent communication skills.

Responsibilities:
Answer incoming calls and schedule patient appointments.
Register new patients and update existing patient profiles.
Coordinate with medical professionals to arrange consultations and procedures.
Verify insurance coverage and explain payment procedures to patients.
Ensure patient information is accurate and up-to-date.
Maintain an organized schedule that accommodates emergency or urgent appointment requests.
Monitor and follow up on canceled or missed appointments.
Provide excellent customer service by addressing patient queries and concerns promptly and professionally.
Maintain patient confidentiality and adhere to HIPAA laws.
Keep track of doctor availability and update the appointment schedule accordingly

EEO/AA Employer/Vet/Disabled.

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.