We’re seeking an On-Call Mailroom Associate to join our Client Services team to cover sick days, emergencies, vacations from current employees. Reporting to the Client Services Supervisor or Manager, this role involves providing exceptional mail, shipping, and receiving services while maintaining professionalism and operational excellence.
You will play a vital role in delivering outstanding customer service and ensuring the timely and accurate processing of inbound/outbound mail, package distribution, and business service center functions.

Key Responsibilities:
• Customer Service: Deliver 5-star customer service to all employees and clients through prompt and courteous communication.
• Mail Handling: Receive, sort, and distribute inbound mail/packages; manage outgoing mail and packages.
• Operations: Operate mailroom equipment such as postage meters, photocopiers, and folding/inserting machines.
• Shipping/Receiving: Perform shipping and receiving duties, notify employees of deliveries, and ensure accuracy of transactions.
• Inventory Management: Monitor and replenish office supplies; maintain a clean and orderly business service center area.
• Support Functions: Provide reception, concierge, or hospitality coverage as needed; train backups and assist with sensitive inquiries.
• Administrative Tasks: Submit work orders, send emails, and handle office equipment efficiently.

Required Skills & Competencies:
• Strong verbal and written communication skills.
• Proficiency in MS Office Suite and working knowledge of office equipment.
• Excellent customer service and organizational skills.
• Ability to multitask, work independently, and maintain professionalism.
• Familiarity with shipping/receiving procedures.

Qualifications:
• High School Diploma or equivalent (required).
• 2+ years of prior work experience (preferred).
• Availability for assigned work hours as determined by the manager.
• Strong analytical and problem-solving abilities.
• Professional demeanor and adherence to company policies.
Physical Demands:
• Ability to grasp, lift, or move packages up to 60 lbs. with a standard wheeled cart.
• Frequent walking, bending, kneeling, and standing.
• Manual dexterity for operating office machinery.
• Clear communication and comprehension using vision, hearing, and oral/written skills.


EEO/AA Employer/Vet/Disabled.

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.