TITLE: RESERVATION COORDINATOR
ABOUT THE JOB: Seeking great communicators for a Customer Service/Call Center position as a Reservation Coordinator for a travel company. You will be responsible for managing phone calls and emails from travelers to create/adjust their travel reservations in a reservation software program. You will accept/post their payments, monitor their reservations and support their requests and questions, also entering their information into the database, process brochures, and provide full-circle follow-up.
PERKS & BENEFITS:
• Excellent full benefits
• Competitive pay range
• Employee Appreciation Events
SKILLS & QUALIFICATIONS:
• 2-4 years of minimal experience performing in a call-center environment and/or a
travel-planning role. Experience with a cruise line or travel agency would be ideal.
• Intermediate to advanced proficiency in Microsoft Office and Google documents
and be able to quickly adapt to a travel reservation software. Previous experience is
ideal.
• Professional communication skills
• Strong organizational skills
• Excellent customer service skills/experience
• Detail oriented and task focused
• 10-Key proficiency
• Critical thinking, able to adapt to a high-volume environment
• College degree is preferred
• Deductive reasoning and problem-solving skills
HOW TO APPLY:
• Send a Microsoft Word version of your resume to Kristin Sweeney at AppleOne.
• Apply at www.appleone.com/apply



EEO/AA Employer/Vet/Disabled.

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.