RPA/Intelligent Operations Specialist – Commercial Banking

About the Role
We are seeking a skilled and experienced RPA/Intelligent Operations Specialist to join our Commercial Banking team. The ideal candidate will bring expertise in robotic process automation (RPA), intelligent operations, and strong reporting capabilities to enhance operational efficiency and decision-making processes.

Key Responsibilities
RPA Development and Implementation:

Design, develop, and deploy RPA solutions to streamline banking operations.
Identify automation opportunities and collaborate with cross-functional teams to implement intelligent workflows.
Maintain and optimize existing RPA bots to ensure seamless operations.
Intelligent/Smart Operations:

Drive operational excellence by integrating smart technologies, including AI and machine learning, into banking processes.
Monitor and analyze intelligent operation metrics to ensure alignment with business goals.
Propose and implement process improvements to enhance productivity and service quality.
Reporting and Analytics:

Develop comprehensive, accurate, and timely reports to support business decisions.
Utilize advanced analytics tools to extract insights and trends from operational data.
Present data findings and actionable recommendations to stakeholders.
Collaboration and Communication:

Partner with commercial banking teams to understand business needs and tailor automation solutions.
Provide training and support for employees on RPA and intelligent operation tools.
Ensure compliance with banking regulations and data security policies.
Qualifications
Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
Proven experience in RPA tools such as UiPath, Blue Prism, or Automation Anywhere.
Strong knowledge of intelligent operation frameworks and smart technologies.
Advanced proficiency in data visualization tools (e.g., Tableau, Power BI) and reporting software.
Commercial banking experience is highly preferred.
Excellent problem-solving and analytical skills.
Ability to manage multiple projects in a fast-paced environment.

EEO/AA Employer/Vet/Disabled.

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

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https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.