Job Description:
-We are seeking a motivated and experienced Recovery Agent to join our team. The ideal candidate will have a strong background in collections and a proven ability to negotiate settlements effectively. Experience with remarketing equipment is a must, as this role involves handling recoveries with professionalism and precision.

Key Responsibilities:
-Conduct collections efforts on outstanding accounts, negotiating settlements to resolve balances.
-Communicate professionally with customers to address overdue payments and explore resolution options.
-Collaborate with internal teams to facilitate the recovery of assets or funds.
-Manage the remarketing process for repossessed or recovered equipment, coordinating with vendors and buyers as needed.
-Maintain accurate records of all recovery and settlement activities in the company's systems.
-Analyze accounts to determine appropriate recovery strategies.
-Stay up to date on regulations and best practices for collections and recovery efforts.

Requirements:
-Proven experience in collections, with a strong track record of successful recoveries and settlements.
-Familiarity with remarketing processes for equipment is highly preferred.
-Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
-Exceptional verbal and written communication skills.
-Strong organizational skills with the ability to prioritize and multitask effectively.
-Excellent negotiation and problem-solving abilities.
-Ability to work independently and as part of a team.

EEO/AA Employer/Vet/Disabled.

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.