TITLE: SENIOR CUSTOMER SERVICE REPRESENTATIVE
ABOUT THE JOB: Seeking an experienced Senior Customer Service Representative for a manufacturing company. You will be the first line of contact, providing a high level of customer service and supporting the sales team. Duties include maintaining customer relations, documenting all actions, and supporting the sales/ordering process such as quoting, order confirmation, and status. You will also work with other departments (shipping, accounting, engineering) to support the sales process and complete administrative functions.
PERKS & BENEFITS:
• Excellent benefits
• Competitive pay range
SKILLS & QUALIFICATIONS:
• Associate Degree preferred and a minimum of 3-5+ years of experience in a Senior
CSR role.
• Advanced skills in Microsoft Office Suite and CRM systems.
• Strictly maintain confidentiality
• Strong attention to detail
• Strong people skills to interact effectively and professionally with all customer types
and other departments.
• Strong analytical, organizational, and problem-solving skills combined with a
thorough understanding of the sales process.
• Performs well under deadlines and can manage multiple responsibilities in a fast-
paced environment.
HOW TO APPLY:
• Send a Microsoft Word version of your resume to Kristin Sweeney at AppleOne.
• Apply at www.appleone.com/apply





EEO/AA Employer/Vet/Disabled.

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.