We are looking for a dedicated Service Advisor to join our team. The successful candidate will play a vital role in providing exceptional service and technical expertise to our clients. Your main responsibility will be to sell and schedule necessary service work in our service department, ensuring customer satisfaction and adherence to dealership standards of superior workmanship. Key Responsibilities: Schedule service appointments and gather customer and vehicle information before their arrival. Welcome customers promptly in a friendly manner, both in-person and over the phone. Accurately record customer vehicle issues on repair orders. Conduct test drives with customers to verify their concerns. Analyze service history, inspect vehicles, and recommend additional services as needed. Provide detailed, accurate written estimates for labor and parts, and set clear timelines. Secure customer approval for all repairs and ensure clear communication about any changes in estimates or timelines. Review repair orders to ensure completed work meets quality standards and additional work is authorized. Participate in training and company meetings as required. Qualifications: Strong communication and customer service skills. Technical knowledge and interest in the automotive industry. Ability to handle various tasks efficiently and adapt to changing situations. Professional demeanor and appearance. Commitment to quality and safety standards. Offering a competitive salary, comprehensive benefits, and a dynamic work environment.

EEO/AA Employer/Vet/Disabled.

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.