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Servicio al Cliente

Job ID: 1722102
OA Reference: Servicio al Cliente

  • $22,900 to $22,900
  • San Juan, 00920

Resumen:

El oficial de Pre-cualificación se comunica y recibe las llamadas de los posibles estudiantes, lo orienta, contesta preguntas y pre-cualifica. Luego lo refiere a un Representante de Admisiones a través de llamada telefónica para que continúe el proceso de matricula. En caso de que el Oficial de Pre-cualificación no pueda conectar al posible estudiante con un Representante de Admisiones después de dos (2) intentos, programará una llamada de seguimiento.


Educación/Experiencia:

Grado Asociado en Administración.

Experiencia mínima de dos (2) años en ventas y servicios.
Modalidad: Híbrido (Se trabaja 1 a 2 veces en semana de manera presencial en San Juan y el resto del tiempo remoto. Adiestramiento es 2 a 3 semanas full presencial.)

Horario: lunes a viernes de 9:00am a 6:00pm y/u 11:00 a 8:00pm, sábados según necesidad operacional


EEO/AA Employer/Vet/Disabled.

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Additional Skills

(none specified)

AppleOne Representative Contact Info

Account Executive:
Liliana
Branch Phone:
Location:
Guaynabo, PR