Operational Responsibilities
•Serve as main point of contact for drivers and help facilitate resolutions
•Communicate with customers to provide updates and resolve issues
•Oversee trucking operations and client relationships for Northeastern fleet
•Coordinate new business development through inside / outside sales
•Periodically meet with regional customers to ensure needs are fulfilled
•Tour loading / unloading facilities as necessary
•Maintain service schedule on all equipment per company guidelines, including trucks, trailers, and maintenance
•Manage driver load count expectations to prepare for customer demand
•Deliver parts and supplies as needed to drivers and customer sites
•Analyze monthly terminal profit and loss stats
•Ensure revenue vs pay is in line with company goals
•Coordinate with other regions to support broader company objectives
•Serve as back-up support for NE dispatcher to ensure business continuity

Employee Relation Responsibilities

•Partner with HR / Benefits to assist with employee questions and inquiries
•Determine staffing needs, work with recruiting team to interview and secure viable applicants
•Verify payroll accuracy for hourly drivers, verify driver pay inaccuracies with payroll / billing
•Carry out safety, performance, operational reviews
•Manage paid time off (PTO) for company drivers and support staff
•Track and acquire parking locations as necessary

Safety Responsibilities
•Oversee employee training schedules and overall readiness of drivers
•Conduct random spot checks to ensure safety protocols and standards are followed
•Carry out safety, performance, operational reviews
•Update drivers and staff with new technologies and regulations
•Coach drivers on telematics data, People Net and LYTX Telematics (Dashcam)
•Respond to accidents / incidents within region, and outside as needed
•Work with EMS to provide direct contact support for emergencies
•Maintain assigned company vehicle

Qualifications

•Strong communication and negotiation skills, and a thorough understanding of the trucking industry
•Experience in supply chain and fulfillment, liquid propane gas (LPG), and liquid asphalt experience preferred
•Understanding of the following: drug and alcohol compliance, driver qualifications, hours of service, employee and vehicle safety and health standards
•Familiarity with or ability to learn ELD (electronic logging device) and dispatch software




EEO/AA Employer/Vet/Disabled.

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.