Our client is looking for a motivated Customer Service Representative! The ideal candidate will be capable of directing, prioritizing, and coordinating production test strategy, activities, and procedures. It is required that the candidate can follow prewritten scripts, input information into the database, and relay researched answers to customers. Additionally, the candidate will cultivate the requisite skill set of the production test department to effectively and efficiently test and debug high voltage, high-power top-level assemblies along with associated sub-assemblies and components. Feedback regarding the appropriate test strategies, changes, and issues will be reported to the Design Engineering team.

Key Responsibilities:
• Assist in testing activities, troubleshooting, training, and demonstrating a “hands-on” approach as needed.
• Schedule and assign work for technicians and ensure proper skill sets and cross-training to meet the demands of the business.
• Maintain accurate administrative paperwork, time sheets, vacation requests, data collection, etc. for the Production Test Department.
• Assist engineering with design, development, and validation of new products, along with associated production test requirements/equipment Qualifications:
• Perform as liaison between Production and Engineering, cascading information and helping to assign organizational responsibility.
• Strong analytical and problem-solving skills.
• Proven track record of success and can articulate the results.
• Ability to handle confidential and proprietary information discreetly.

Qualifications:
• Minimum of 5 years recent experience in electronic digital/analog discipline.
• Minimum of 3 years supervisory experience.
• Electrical/Electronics degree from an accredited university
• Power conversion experience. A high voltage background.


EEO/AA Employer/Vet/Disabled

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For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

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https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf