The Claims Specialist is responsible for ensuring timely processing of claims; evaluating accident reports to determine accuracy and completeness and ensuring adequate investigation. This position is also responsible for ensuring that the Company is in compliance with applicable laws and regulations and providing training and guidance, as needed.
Responsibilities:
Essential Duties and Responsibilities:
· Monitor and record appropriate leave usage relative to Workers Compensation benefits; notify payroll and other appropriate personnel regarding adjustments
· Provide technical guidance and advice to supervisors, managers and site representatives regarding Workers Compensation, Auto Accidents and General Liability issues; serve as liaison between: return-to-work program, injured employees and managers in relation to returning injured employees back to work, repair shop and Fleet department for auto repairs, and provide documentation as necessary to adjusters and Defense counsel in law suits
· Analyze circumstances of claims, injury records and medical evaluations, accident videos and photos; document injuries; assure prompt delivery of medical and financial services
and the return of injured workers to safe and productive employment in a timely manner, timely repair of company vehicles
· Assist Risk Manager with facilitating and coordinating program-related training as appropriate; assist in providing training to departmental administrative personnel regarding roles in recording/reporting job-related injuries, damage to company vehicles and liability coverage
· Prepare and maintain a variety of records, logs, correspondence, and files related to assigned activities; maintain OSHA records
· Receive, file and organize employee accident reports; determine reportable accidents; initiate and process claims; maintain files and correspondence regarding employee accident reports; maintain communication with third party administrators; notify managers regarding employee accident reports, trends or preventative measures
· Coordinate and maintain schedules for ergonomic evaluations for employees with the ergonomic evaluator; assist the evaluator as requested; maintain related spreadsheets; submit and track work orders placed to the appropriate department for the installation of employee’s ergonomic supplies
· Receive and process information on property and liability claims; provide requesting parties appropriate documentation and forms regarding property and liability claims
· Receive billings and estimates; obtain appropriate signatures and submit to accounts payable for payment
· Evaluate accident reports, ensuring the timely processing of medical bills, temporary total disability benefits and deductible payments
· Review witness statements, department investigation results and other documentation and compiles facts and data regarding accident reports and filed cases
· Maintains subrogation records and files for those incidents involving third parties; send subrogation letters to third parties in an effort to obtain reimbursement of monies spent by the Company for medical treatment, time loss, and awards and settlements paid; submits amounts paid for medical treatment and/or temporary total disability benefits to the State Attorney's Office in order to seek reimbursement in cases where criminal charges have been filed
· Reviews documentation to determine whether medical bills and temporary total disability benefits should be continued; authorizes payment of medical bills and temporary total disability benefits and deductible payments upon receipt of proper documentation
· Other related duties, as assigned
Qualifications:
Required Knowledge, Skills, and Abilities:
· Excellent organization and time management skills to handle multiple tasks in an environment with large volumes of data and paperwork
· Excellent verbal and written communication skills
· Excellent custo
EEO/AA Employer/Vet/Disabled.
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
(none specified)