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Intake Paralegal

Job ID: 1741380
OA Reference: 0484LG

  • $38,000 to $42,000
  • Albany, 12205

Top Capital Region law firm is hiring! As a Paralegal for their Intake Department, you will manage incoming phone calls, outbound follow-up, responding to inquiries via live chat and website submissions, utilizing the electronic case management system to open new cases and set tasks for follow-up.  You will work with department heads to determine if they meet the firm’s criteria for retention and manage files until they are assigned to their attorney.  This is an amazing opportunity for someone considering a career in the legal field.  Ideal candidate will have a bachelors degree and at least 1 year of administrative or customer service experience.  Client offers extensive training, great benefits, and growth!

EEO/AA Employer/Vet/Disabled.

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Additional Skills

Client Communication (Phone, Live Chat, Email, Website Inquiries), New Case Intake & File Organization, Follow-Up & Task Management, Strong Administrative & Customer Service Skills, Attention to Detail & Accuracy

AppleOne Representative Contact Info

Account Executive:
Leigha
Branch Phone:
Location:
Albany, NY