Job Role Description

Legal > Legal Biller

Salary National Average

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43040.0000 47670.0000 60790.0000

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Short Description:

Compile, manage, and execute attorney billing. May also perform various other accounting and bookkeeping duties according to established policies and procedures. Maintain contact with attorneys, staff, vendors and clients and observes confidentiality of client and firm matters.

Duties / Responsibilities:

  • Arrange for debt repayment or establish repayment schedules based on customers' financial situations.
  • Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
  • Advise customers of necessary actions and strategies for debt repayment.
  • Persuade customers to pay amounts due on credit accounts, damage claims, non-payable checks, or to return merchandise.
  • Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
  • Locate and monitor overdue accounts using computers and a variety of automated systems.
  • Answer customer questions regarding problems with their accounts.
  • Record information about the financial status of customers and the status of collection efforts.
  • Trace delinquent customers to new addresses by inquiring at post offices, telephone companies, and credit bureaus or by questioning neighbors.
  • Sort and file correspondence and perform miscellaneous clerical duties such as answering correspondence and writing reports.

Skills / Requirements / Qualifications

  • Active Listening: Giving full attention to what other people are saying, taking time to understand the points made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Speaking: Talking to others to convey information effectively.
  • Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.
  • Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Reading Comprehension: Understanding written sentences and paragraphs in work-related documents.
  • Coordination: Adjusting actions concerning others' actions.
  • Writing: Communicating effectively in writing as appropriate for the audience's needs.
  • Judgment and Decision Making: Considering the costs and benefits of potential actions to choose the most appropriate one.

Job Zones

  • Education: These occupations usually require a high school diploma.
  • Related Experience: Some previous work-related skills, knowledge, or experience is usually needed. 
  • Job Training: Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
  • Job Zone Examples: These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, salespersons (retail), and tellers.
  • Specific Vocational Preparation in years: 0-1 year of preparation (4.0 to < 6.0)

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