Warehouse and LID > Dispatcher
Salary National Average
| Low | Medium | High |
|---|---|---|
| 45800.0000 | 49590.0000 | 54730.0000 |
Supply and Demand
Candidate Supply: 9,617 Job Openings: 2,822
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Salary Variance
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Short Description:
A Dispatcher is responsible for coordinating and managing the flow of vehicles, personnel, or equipment to ensure timely and efficient service delivery. Their duties include receiving and prioritizing incoming requests, communicating with drivers or field personnel, and monitoring routes and schedules to optimize resource allocation. Dispatchers also maintain accurate records of operations, incidents, and communications while addressing any issues that arise during the dispatch process. Strong organizational skills, excellent communication abilities, and the capacity to work under pressure are essential for success in this role, as Dispatchers play a vital role in ensuring effective operations and customer satisfaction.
Duties / Responsibilities:
- Monitor personnel or equipment locations and utilization to coordinate service and schedules.
- Schedule or dispatch workers, work crews, equipment, or service vehicles using radios or telephones to appropriate locations according to customer requests, specifications, or needs.
- Oversee all communications within specifically assigned territories.
- Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios.
- Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment.
Skills / Requirements / Qualifications
- Active Listening: Giving full attention to what other people are saying, taking time to understand the points made, asking questions as appropriate, and not interrupting at inappropriate times.
- Speaking: Talking to others to convey information effectively.
- Coordination: Adjusting actions concerning others' actions.
- Monitoring: Monitoring/assessing the performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Reading Comprehension: Understanding written sentences and paragraphs in work-related documents.
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