Job Role Description

Customer Service > Data Entry Specialist

Salary National Average

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35090.0000 38550.0000 45520.0000

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Short Description:

A Data Entry Specialist is responsible for accurately entering, updating, and maintaining information in databases and systems, ensuring that data is organized and accessible for reporting and analysis. Their duties include verifying the accuracy of data, correcting errors, and maintaining data confidentiality and integrity. Data Entry Specialists often handle large volumes of information and must be detail-oriented, efficient, and proficient in using data management software. Strong organizational skills and attention to detail are essential for success in this role, as Data Entry Specialists play a critical part in maintaining the accuracy and reliability of an organization's data.

Duties / Responsibilities:

  • Compile, sort, and verify the accuracy of data before it.
  • Compare data with source documents, or re-enter data in verification format to detect errors.
  • Store completed documents in appropriate locations.
  • Locate and correct data entry errors, or report them to supervisors.
  • Maintains logs of activities and completed work.
  • Select materials needed to complete work assignments
  • Load machines with required input or output media such as paper, cards, disks, tape, or Braille media.
  • Resolve garbled or indecipherable messages using cryptographic procedures and equipment.

 

Skills / Requirements / Qualifications

  • Writing: Communicating effectively in writing as appropriate for the audience's needs.
  • Active Listening: Giving full attention to what other people are saying, taking time to understand the points made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Reading Comprehension: Understanding written sentences and paragraphs in work-related documents.
  • Speaking: Talking to others to convey information effectively.
  • Time Management: Managing one's own time and the time of others.
  • Service Orientation: Actively looking for ways to help people.
  • Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services, including customer needs assessment, meeting service quality standards, and evaluating customer satisfaction.
  • Clerical: Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Computers and Electronics: Knowledge of general office software including MS Word, MS Excel, and MS Outlook.

 

Job Zones

  • Education: These occupations usually require a high school diploma.
  • Related Experience: Some previous work-related skills, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
  • Job Training: Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
  • Job Zone Examples: These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, salespersons (retail), and tellers.
  • Specific Vocational Preparation in years: years in preparation (4.0 to < 6.0)

 

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