Job Role Description

Clerical > Quality Assurance Coordinator

Salary National Average

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45080.0000 57490.0000 73890.0000

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Short Description:

Plan, coordinate, and implement quality management and quality improvement programs. Monitor and assist with quality assurance and compliance functions. Provide consultation and direction to ensure programs and services are at the highest standards and customers receive the highest level of satisfaction. Ensure policies and procedures are monitored and updated to include regulatory changes.

Duties / Responsibilities:

  • Conduct routine and non-routine analyses of in-process materials, raw materials, environmental samples, finished goods, or stability samples.
  • Interpret test results, compare them to established specifications and control limits, and make recommendations on the appropriateness of data for release.
  • Perform visual inspections of finished products.
  • Compile laboratory test data and perform appropriate analyses.
  • Complete documentation to support testing procedures, including data capture forms, equipment logbooks, or inventory forms.
  • Calibrate, validate, or maintain laboratory equipment.
  • Participate in out-of-specification and failure investigations and recommend corrective actions.
  • Supply quality control data necessary for regulatory submissions.
  • Receive and inspect raw materials.
  • Investigate or report questionable test results.

 

Skills / Requirements / Qualifications

  • Quality Control Analysis: Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
  • Monitoring: Monitoring/assessing the performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Judgment and Decision Making: Considering the costs and benefits of potential actions to choose the most appropriate one.
  • Operation Monitoring: Watching gauges, dials, or other indicators to ensure a machine is working correctly.
  • Database user interface and query software: dBASE; Microsoft Access; relational database software; structured query language SQL
  • Program testing software: Borland SilkTest; Microsoft Visual Studio Test Professional; Parasoft SOAtest; Watir
  • Spreadsheet software: Microsoft Excel
  • Web platform development software: Hypertext markup language HTML; JavaScript; Microsoft ASP.NET

 

Job Zones

  • Education: Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
  • Related Experience: Previous work-related skill, knowledge, or experience is required for these occupations.
  • Job Training: Employees in these occupations usually need one or two years of on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.
  • Job Zone Examples: These occupations usually involve communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include food service managers, electricians, agricultural technicians, legal secretaries, interviewers, and insurance sales agents.
  • Specific Vocational Preparation in years: 1-2 years of preparation (6.0 to < 7.0)

 

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