All associates on assignment at DOS locations must utilize the “Hour Timesheet” program to enter their hours each day and submit for approval on the last day worked each week.
Please see the link below for instruction on the “Hour Timesheet” software.
Pay Cycle and Pay Statements
You are paid biweekly, and the pay is always for hours worked the previous two weeks. We generally complete initial payroll by 5:30pm Pacific Time on Fridays and transmit direct deposit information shortly thereafter. Depending on individual bank policies, the deposit is usually available the following Friday by noon.
During your first week on assignment we will send you a link to our "People Portal" via e-mail, which will give you access to view your pay statements online. Most of our other associates not on assignment with us at U.S. Department of State locations use this site for entering timecards in addition to the client's specific time keeping requirements. It, however, is used by all our associates for accessing pay statements. On your assignment at U.S. State Department locations, you only use this for reviewing your pay statements, (not entering your time).
To register for the portal, please follow the link in the e-mail. Once registered you may return to the site by navigating to this page and clicking on the "People Portal" link below.
Overtime
Overtime is not authorized without prior written approval from your both the customer/manager of the assignment you are working on and your AppleOne contact in advance of working the overtime. Each customer/manager and their different departments may have their own form or e-mail procedure for requesting and approving overtime hours. Should you be requested to work overtime, please e-mail the approval from the customer/manager for AppleOne to give you the final ok before working any overtime. Otherwise, overtime is not authorized to be worked.
Time Off
From time to time it is understandable that you may need to be away from work. Whether anticipated or not, all such absences should be documented accordingly via a Time Off Request submitted to our office.
Please complete the form above and submit online at least two weeks in advance, whenever possible.
If you ever need to call in sick, please e-mail us at XtremeTeam@appleone.com and call both our office at (866) 493-8343, and your report-to at the client/customer as instructed in the link below:
Call in Procedures
Note: Please contact us directly at XtremeTeam@appleone.com for any available Vacation Awards and/or Sick accrual inquires of any kind as the hours that may appear on the People Portals and/or Pay Statements do not take into account any unpaid time off of any kind and/or advanced paid time off of any kind and are often not an accurate portrayal of what may truly be available. Same holds true regarding any notes mentioning any kind of time off that may be conveyed anywhere within the People Portals and/or paystubs. Federal Services Contract Associates currently on pre-approved federally funded assignments may have special time off allowances that exceed what our normal temporary employees receive who are not on such assignments. Please reach out to us directly at XtremeTeam@appleone.com each time so we may calculate your current actual available Vacation Awards and/or Sick accrual before it is requested to be taken off.