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Medical > Medical Office Manager

Salary National Average

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53090.0000 59000.0000 68790.0000

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Short Description:

A Medical Office Manager oversees the daily operations of a medical practice or healthcare facility, ensuring administrative efficiency and high-quality patient care. Their duties include managing staff, scheduling appointments, handling billing and insurance claims, and maintaining compliance with healthcare regulations. Medical Office Managers also monitor office budgets, order supplies, and address patient inquiries or concerns. Strong organizational skills, leadership abilities, and knowledge of healthcare administration are essential for success in this role, as Medical Office Managers play a crucial part in creating a smooth and efficient workflow within the medical office.

Duties / Responsibilities:

  • Conduct and administer fiscal operations, including accounting, planning budgets, authorizing expenditures, establishing service rates, and coordinating financial reporting.
  • Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.
  • Maintain communication between governing boards, medical staff, and department heads by attending board meetings and coordinating interdepartmental functioning.
  • Review and analyze facility activities and data to aid planning, cash, and risk management and improve service utilization.
  • Plans, implements, and administers programs and services in a health care or medical facility, including personnel administration, training, and coordination of medical, nursing, and physical plant staff.
  • Direct or conduct recruitment, hiring, and training of personnel.
  • Establish work schedules and assignments for staff according to workload, space, and equipment availability.
  • Maintain awareness of medical advances, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options.
  • Develop and maintain computerized record management systems to store and process data such as personnel activities and information and to produce reports.

Skills / Requirements / Qualifications

  • Administration and Management: Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • English Language: Knowledge of the structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
  • Personnel and Human Resources: Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
  • Law and Government: Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
  • Medicine and Dentistry: Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive healthcare measures.
  • Public Safety and Security: Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations to protect people, data, property, and institutions.

Job Zones

  • Title: Job Zone Four: Considerable Preparation Needed
  • Education: Most of these occupations require a four-year bachelor's degree, but some do not. 
  • Related Experience: A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. 
  • Job Training: Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.
  • Job Zone Examples: Many of these occupations involve coordinating, supervising, managing, or training others. 
  • Specific Vocational Preparation in years: 2-4 years preparation (7.0 to < 8.0)

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